Frequently Asked Questions
Find answers to common questions about our gaming gear and accessories
Are your grips compatible with the OLED model?
Yes, our latest ZenGrip Pro models are specifically designed to be compatible with both the original console and the OLED version.
Do I need to remove the grip to charge my device?
No, our grips are designed with precision cutouts that allow full access to the charging port and all buttons while the device is docked.
What materials are used in Satisfye products?
We use high-grade, durable plastics and medical-grade silicone to ensure a premium feel and long-lasting ergonomic support.
Will the grip scratch my console?
Our grips feature silicone inserts and a secure-fit design to prevent any metal-on-plastic contact, ensuring your device remains scratch-free.
Do you offer a warranty on electronic accessories?
All Satisfye hardware and accessories come with a standard 1-year limited warranty against manufacturing defects.
Can I use the grip with a protective skin or shell?
Our grips are engineered for a precise fit on the bare console. Using a third-party skin or shell may affect the fit and is not recommended.